1. Terms and Acceptance
6. Refund Policy
7. Ownership, trademarks & provided assets
8. Scope of Work
9. Work and delivery output
10. Output files
Terms and Acceptance
By accessing and using this website (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use between JET and you, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
This Site is controlled and operated by JET Photography & Videography, LLC (“JET”) from its offices within the United States. JET makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where its contents are illegal, is prohibited. Those who choose to access this site from locations outside the United States are responsible for compliance with all applicable laws.
THE MATERIALS ON JET’S WEBSITE ARE PROVIDED “AS IS”. JET MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, JET DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON ITS INTERNET WEBSITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO THIS SITE.
You agree to pay the fees, in such amount and for such billing frequency as specified during registration, in full prior to any obligation of JET to perform under this Agreement. You further agree that, upon registering for the services through the Site, you authorize JET to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually). Payment of the fees shall be in such amounts and at such times as set forth by JET through information provided to you and as authorized through the sign-up and registration process. Your account and access to the services provided via the Site may be suspended in the event of non-payment of applicable fees. You represent and warrant to JET that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.
Certain services will require the buyer to pay a non-refundable deposit in order to secure a date and time for the buyers event. This deposit guarantees that JET Photography & Videography, LLC will commit to attending and servicing the buyers event. Deposits are typically 35% of the total payment and under no circumstance applicable to a refund.
Photography & Videography Services
The buyer may not cancel services within seven (7) days of an event. If the buyer chooses to cancel a booked event prior to 7 days from the scheduled date they are entitled to request a refund of any non-deposit amounts. If the buyer cancels the event within the seven (7) day prior before the scheduled date, when the booking was made, all invested funds will be held in the form of “credit” for future use. “Credit” does not have real cash value.
You may cancel your subscription with JET at any time. Upon cancellation, you will continue to have access to the JET services through the end of your paid billing term.
You, the client are responsible to use JET after payment.
Photography & Videography Services
JET Photography & Videography, LLC aims to provide complete satisfaction with services we provide.
In the case of camera failure or inclement weather that prevents JET Photography & Videography, LLC from shooting on a scheduled date the client will get a full refund of their deposit if applicable. No refund will be given under any circumstances if you fail to attend the activity on the date and time listed, when the booking was made.
Due to the nature of photography and videography and the fact that once services are performed, cannot be returned; JET Photography & Videography, LLC has a strict NO REFUND POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the service and then JET Photography & Videography, LLC attended, worked and sent the buyer the correct photograph or video) it is then considered non-refundable.
You may request a refund within the first 48 hours of a purchase of any new service or subscription plan.
Beyond the 48-hour window there are no refunds for partial subscription plans under any circumstance, including unused time on a plan.
Promotions, upgrades, and adjustments to existing plans are non-refundable.
Ownership, trademarks and provided assets
You own all graphics and files we create during any month paid in full. You will provide all content/copy to be used in our designs. You agree that any materials provided to are proofed and approved to be used in your designs and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to JET that all materials provided do not infringe on the intellectual property rights of third parties.
You agree to indemnify, defend, and hold harmless JET and its affiliates, officers, members, managers, agents, successors and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including, without limitation, its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.
Scope of Work
JET is able to provide the following services to paying clients:
– Photography for events, real estate, personal and business needs.
– Videography for events, real estate, personal and business needs.
– Branding for personal and business needs. (Graphic Design, WordPress and HTML Website Development, Website Backups and Maintenance, Facebook Ad Management, Blog Copy)
Work and delivery output
While we can accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines but our suggestion is to not use our service for time sensitive requests.
While we do our best to minimize any mistakes, due to the nature of creative design we can not guarantee all files delivered will be 100% error free. Upon file delivery, you agree to review and proof all files for any errors or omissions and notify our team if any changes/corrections are needed. We will do our best to rush any edits to correct the mistakes. JET is not responsible or liable for any losses or expenses incurred from errors or omissions.